Major Group:
3 Technicians and Trades Workers
Sub-Major Group:
31 Engineering, ICT and Science Technicians
Minor Group:
313 ICT and Telecommunications Technicians
Unit Group:
UNIT GROUP 3131 ICT Support Technicians
ICT Customer Support Officer
313112
Description
Provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. May work in a call centre.
ANZSCO Skill Level
2
Assessing Authority
TRA
VISA OPTIONS
Subclass 189 (Skilled Independent)
❌
Subclass 190 (Skilled Nominated)
✅
Subclass 489 (State/Territory Nominated)
✅
Subclass 489 (Family Sponsored)
❌
Subclass 485 (Graduate Visa)
❌
Subclass 482 (Temporary Skill Shortage)
✅
Subclass 186 (Employer Nomination Scheme)
❌
Subclass 187 (Regional Sponsor Migration Scheme)
✅
Subclass 407 (Training Visa)
✅
Subclass 494 (Skilled Employer Sponsored Regional)
✅
Subclass 491(Skilled Work Regional-State/Territory Nominated)
✅
Subclass 491(Skilled Work Regional-Family Sponsored)
❌
✅
Occupation is eligible
❌
Occupation is NOT eligible