Major Group:
1 Managers
Sub-Major Group:
14 Hospitality, Retail and Service Managers
Minor Group:
149 Miscellaneous Hospitality, Retail and Service Managers
Unit Group:
1492 Call or Contact Centre and Customer Service Managers
Call or Contact Centre Manager
149211
Description
Organises and controls the operations of a call or contact centre. May work in a call centre
ANZSCO Skill Level
2
Assessing Authority
VETASSESS