Major Group:
5 Clerical and Administrative Workers
Sub-Major Group:
54 Inquiry Clerks and Receptionists
Minor Group:
541 Call or Contact Centre Information Clerks
Unit Group:
5411 Call or Contact Centre Workers
Call or Contact Centre Team Leader
541111
Description
Oversees and determines work requirements, monitors telephone calls, coaches and allocates duties to Call or Contact Centre Operators.
ANZSCO Skill Level
3
Assessing Authority
VETASSESS
VISA OPTIONS
Subclass 189 (Skilled Independent)
❌
Subclass 190 (Skilled Nominated)
❌
Subclass 489 (State/Territory Nominated)
❌
Subclass 489 (Family Sponsored)
❌
Subclass 485 (Graduate Visa)
❌
Subclass 482 (Temporary Skill Shortage)
❌
Subclass 186 (Employer Nomination Scheme)
❌
Subclass 187 (Regional Sponsor Migration Scheme)
✅
Subclass 407 (Training Visa)
❌
Subclass 494 (Skilled Employer Sponsored Regional)
✅
Subclass 491(Skilled Work Regional-State/Territory Nominated)
❌
Subclass 491(Skilled Work Regional-Family Sponsored)
❌
✅
Occupation is eligible
❌
Occupation is NOT eligible